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Terms of service

Last updated: 8 November 2026

1. Who we are and what these terms are

"Daawa" ("we", "the platform") is an online service to create and send digital event invitations, collect guests' RSVPs, and organise seating, check-in and event photos. By using the platform or creating an account you agree to these terms, our Privacy policy and our Refund policy. If you do not agree, do not use the service.

2. Your account

  • You can start designing without an account; you need one to pay and send.
  • You must be 18 or older, or use the service under a parent's or guardian's supervision.
  • You are responsible for the accuracy of your details, for keeping your password secret, and for everything done from your account.
  • You can delete your account at any time from the privacy tab of your account.

3. Invitation content

  • You own the text, photos and names you add, and you give us a limited permission to display, store and process them only to provide the service to you and your guests.
  • You confirm you have the right to publish what you add, and that your guest list contains people you know who expect your invitation.
  • You may not use the platform for anything unlawful, abusive or defamatory, to send unsolicited bulk messages, or to collect people's data without their knowledge.
  • The designs, openings, fonts and music offered on the platform are licensed for use inside your invitations only.
  • We may suspend any invitation or account that breaks these terms, telling you when we can.

4. Guests and invitation links

  • Each household gets a private, unguessable link, and you can also turn on one open link for everyone. Anyone holding a link can open the invitation and reply, so share it only with the people you invite.
  • Invitation pages are never shown in search engines.
  • You are responsible for telling your guests that their data (name, phone number, reply) is used to organise the event; we process it on your behalf under our Privacy policy.

5. Plans and payment

  • The Free plan is available within the limits shown on the pricing page. Paid plans and add-ons are paid once per event and cover that event until it ends, plus the storage period of the plan.
  • Prices are shown in Saudi riyals, Syrian pounds or US dollars, and you see the full price before paying. VAT is added where the law requires it.
  • Card payments are processed by a licensed payment gateway (such as Stripe or Lemon Squeezy). Your card details never reach us and we never store them.
  • Bank transfers are handled by hand: you transfer the amount with the order code and send the receipt on WhatsApp, and we unlock the order once the money is in our account. An order with no receipt after 48 hours is cancelled automatically.
  • Refunds follow the Refund policy.

6. Availability

We work to keep the service available and fast, but we cannot promise it will be free of interruptions or errors. We may improve or change features, and we will not take away what you paid for on an existing event.

7. Liability

The service is provided "as is". To the extent the law allows, we are not liable for indirect damages, and our total liability for any event is limited to the amount you paid for it. We are not responsible for organising the event itself or for the conduct of guests or venues.

8. Changes to these terms

We may update these terms. We announce important changes on the platform or by email a reasonable time before they apply; using the service after that means you accept them.

9. Governing law and contact

These terms are governed by the laws of your country of residence where they require it, and otherwise by the laws of the Kingdom of Saudi Arabia. For any question or complaint: message us on WhatsApp.